According to ANEC’s Communications Specialist Jay Diem, the telephone scammer contacts a co-op member claiming to represent the cooperative. The scammer tells them they owe money and that the member needs to pay right away or their service will be cut off immediately. The scammer instructs the member to pay the amount over the phone using prepaid cards.
Diem is asking A&N Electric Cooperative consumers to please be on the alert for this scam. While A&N Electric Cooperative may contact you by phone for various reasons, the cooperative will never call you to demand payment by a specific method or threaten an immediate disconnection of service if payment is not received.
If you have any doubt about a person’s validity to represent A&N Electric Cooperative, you should hang up the phone and call the cooperative immediately at 757-787-9750 and an official cooperative representative will be glad to assist you.